TeamViewer, troubleshoot to our client never been so easy

5 November 2009 5 Comments

Wow … it has been so long since my last post well, I have been very busy since few weeks back, me and wife are currently in progress of developing a new product to be sold in Internet, so wish me luck Okay for this post I would like to share my experience on supporting my very long distance client with a very free to used software, TeamViever.

So what is this TeamViewer all about, here is what this product official said about their product:

TeamViewer establishes connections to any PC or server all around the world within just a few seconds. You can remote control your partner’s PC as if you were sitting right in front of it

It’s very easy, just download this TeamViewer file from its website both on our workstation and on other terminal workstation that we would like to remote. We can have option either to install it or directly run the program without installation. TeamViewer then will provide us with number and password, enter number of workstation we would like to remote, choose type of remote session and click on “connect to partner”, TeamViewer will ask for password, enter the password correctly and we are free to go.

5 Comments »

Anthony said:

I find Techinline (http://www.techinline.com) to be much simpler for this sort of thing. First of all, it doesn’t even require any download or installation on either end (it is entirely browser based). Second, I like their branding options which allow you to embed the Client link directly into your site.

# 11 November 2009 at 5:35 pm

ayah (author) said:

Hi Anthony, thanks for info, that something I have to try for sure

# 12 November 2009 at 10:07 am

Andrew Donnelly, Mikogo Remote Support said:

Hi Arief,
Just to let you know that you may like to check out Mikogo desktop sharing. It’s free for both commercial and private use, and allows you to share screen content in real time over the Web. It includes remote keyboard/mouse control for remote support, plus allows you to share your screen with up to 10 people for web conferencing. Drop by the website and let me know if you have any questions.

Cheers,

Andrew Donnelly
The Mikogo Team
Twitter: @Mikogo
andrew(at)mikogo.com

# 17 November 2009 at 6:54 pm

ayah (author) said:

Hi Andrew, thank for the info. Sure I will check for this Mikogo, and if it’s really good I’ll try to write a good review as well for Mikogo Thanks for visit though ..

# 17 November 2009 at 7:03 pm

Andrew Donnelly, Mikogo Remote Support said:

Hi Ayah,

Great to hear that you’ll check out Mikogo. You may like to check out the product description for a quick overview. If you have any questions, please feel free to contact me. And I look forward to reading about your experience and review of Mikogo.

Cheers,

Andrew

# 17 November 2009 at 11:59 pm